Boater Help
Tips for staying prepared, paying bills, and managing reservations in Atlantis Marina. Reach out any time if you need a hand from the dockmaster or Atlantis support.
Guide
Keep invoices and wallet details up to date so dockage never lapses.
Review open invoices
Open Billing → Invoices to see due dates and status.
Update payment method
Use Billing → Wallet to add a card or bank account.
Download receipts
Each invoice includes a PDF receipt for expense tracking.
FAQs
Navigate to Billing → Wallet, add a preferred payment method, and toggle Auto-Pay to On. You’ll see the status badge update immediately.
You’ll receive dashboard and email reminders 30 days before expiration. Upload the new document in Documents → Required Items to avoid access issues.
Open Reservations → Upcoming stays, then expand the reservation card. Dockside notes include gate codes, radio channels, and fuel dock hours.
Use the contact module on your dashboard to call or email the dockmaster. For app assistance, use the options below to reach Atlantis support directly.
Need help?
